Responses to the COVID-19 crisis by governments, airlines, hotels, trade organizations, and others are varied. There has not yet been single, unified, global issuance of requirements or best practices.
CWT expects that the responses will continue to evolve as more is learned about the virus, vaccines and treatments, sanitation practices, traveler expectations and tolerances, and reasonable business practices, to name a few of the many factors involved in managing infectious disease.
We have seen hotel chains with more marketing resources create new hotel cleaning policies and promote them actively on their website, membership databases and or through various press announcements
Many independent hotels do not have the same marketing resources but we are seeing that many are also taking a cue from these bigger chains and/or applying local regulations if they exist to be able to open their properties to the public.
CWT is monitoring these varied responses and proactively engaging with industry stakeholders to remain at the forefront of travel management.
As an example, we developed a digital collection of direct-to-the-source links to relevant responses by key industry participants. We recommend you repost this link on your company intranet or on CWT Program Messenger for example so your travelers have access to this consolidated list of hotel resources when they require it.
Likewise, travel counselors will not provide legal or health related advice, but will be able to refer to the same source for finding and relaying industry information.
All of which is to say, we are here for you, with the most relevant information available, to help you make informed decisions about your travel program.